Privacy Policy
Last updated: May 2026. This policy applies to the Koinonia Educational Ltd Coaching Resource Hub.
We are committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why, and your rights.
1. Who We Are
The SRU Executive Coaching Resource Hub is operated by Koinonia Educational Ltd, registered in England and Wales, with offices at 60 Tottenham Court Road, London W1T 2EW. For data queries, contact: simon@koinonia-educational.com.
2. What Information We Collect
When you register for access to this Coaching Resource Hub, we collect:
- Full name — to identify you and personalise your experience
- Email address — to send your access password and communicate with you about your account
- Organisation — optional, to understand who is using the hub
- Usage data — which resources you download and when, for our own records
We do not collect payment information, sensitive personal data, or any information about minors.
3. How We Use Your Information
Your information is used solely for the following purposes:
- Managing your access to the Coaching Resource Hub
- Sending you your access password and account-related notifications
- Understanding how the hub is being used so we can improve it
- Communicating with you about your coaching resources if you have consented
We will never use your data for marketing without your explicit consent, and we will never sell your data to third parties.
4. How We Store Your Data
Registration data is stored locally within your browser's storage on the device used to access the hub. Email communications are managed via EmailJS, a third-party email delivery service. Please review EmailJS's privacy policy for details of their data handling.
5. Data Retention
We retain your registration information for as long as you are an active user of the Coaching Resource Hub. If you request deletion or your access is revoked, your data will be removed from our records within 30 days.
6. Sharing Your Data
We do not share your personal data with any third parties except:
- EmailJS, solely for the purpose of sending email notifications (see Section 4)
- When required by law or regulation
7. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("the right to be forgotten")
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at simon@koinonia-educational.com. We will respond within 30 days.
8. Cookies
This Resource Hub uses browser session storage and local storage to maintain your login session and preferences. No tracking cookies or third-party advertising cookies are used.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to registered users by email. Continued use of the Resource Hub after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related queries, please contact:
Simon · SRU Executive Coaching
simon@koinonia-educational.com
60 Tottenham Court Road, London W1T 2EW
GDPR Notice
This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Koinonia Educational Ltd is the Data Controller for personal data collected through the SRU Executive Coaching Resource Hub.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent (Article 6(1)(a) UK GDPR) — you provide your name and email voluntarily when registering, and tick a box confirming your agreement to our terms and this notice
- Legitimate interests (Article 6(1)(f) UK GDPR) — we maintain activity logs for security and administrative purposes
Data Controller Details
Categories of Personal Data
- Identity data: full name
- Contact data: email address
- Professional data: organisation name (optional)
- Usage data: resource download history and login timestamps
Data Subject Rights (UK GDPR Chapter III)
As a data subject you have the following rights, which you may exercise free of charge:
- Right of access (Art. 15) — obtain a copy of your personal data
- Right to rectification (Art. 16) — correct inaccurate or incomplete data
- Right to erasure (Art. 17) — request deletion of your data where no overriding legal basis exists
- Right to restriction (Art. 18) — limit how we process your data in certain circumstances
- Right to data portability (Art. 20) — receive your data in a structured, machine-readable format
- Right to object (Art. 21) — object to processing based on legitimate interests
- Right to withdraw consent (Art. 7(3)) — at any time, without affecting prior processing
To exercise any right, email simon@koinonia-educational.com. We will respond within one calendar month as required by UK GDPR Article 12.
International Transfers
Your data is processed within the UK and EEA. Email delivery is handled by EmailJS (US-based), which maintains Standard Contractual Clauses for international data transfers. No other international transfers take place.
Retention Period
Personal data is retained for the duration of your active registration. Upon written request for erasure, or upon access being revoked, data will be deleted within 30 days.
Right to Complain
If you believe your data has been handled unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We would, however, appreciate the opportunity to address any concern before you contact the ICO.
Consent Withdrawal
You may withdraw your consent and request deletion of your account at any time by emailing simon@koinonia-educational.com. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
